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theone15

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# Posted: 21 Mar 2008 14:55:25


Hello,
I dont know if anyone has the same problem as i do?? I send the ringtone to my phone but i never get the text with the link to the ringtone.. It worked fine before but now it doesnt.. I send the test text and i get that right away.. i dont know whats wrong?? Help please....

doug
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# Posted: 21 Mar 2008 16:13:44


Can you try a Ringtone instead of a Realtone and let me know if that works? Also let me know if images work. -doug

theone15

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# Posted: 21 Mar 2008 16:18:51


yea images work fine.. realtone-ringtone still no luck.. its wierd because a couple days ago it worked just fine.. i already checked with sprint to see if my internet was down or something but everything is fine on their end.. can you make it work again??

doug
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# Posted: 21 Mar 2008 17:19:18


I am adding some tracking today to the ringtone delivery so I will be able to tell you if others with your same phone are able to get the realtones.

I think that will help determine if the problem is:
1) with your phone
2) with Sprint
or
3) with Crostel

theone15

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# Posted: 21 Mar 2008 17:27:04


Hey Thanx a lot man.. ill keep trying to send the text.. thanx for your help

theone15

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# Posted: 21 Mar 2008 20:52:13


hey doug, i have done everything on my side to make it work again.. i checked with sprint.. technical support and everything is fine with my phone.. is there something you can do to help me out???

Dnycedave

Sprint/Samsung-SPHA840
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# Posted: 22 Mar 2008 17:31:40


its not workin for me either but the test does

badgirl1

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# Posted: 29 Apr 2008 21:09:55


mine wont work either what is going on it worked fine before

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